Ideal Image Phone Numbers and Emails

Toll-Free Number:

  • (800) 708-1324
Send Message

Customer Service:

  • (800) 234-3325

Headquarters:

  • (813) 286-8100
  • (414) 351-0431

Ideal Image Emails:

Customer Service
Legal
Privacy Inquiries
thomas.dixon@idealimage.com
Head of Business Development
Is this your business?
PissedConsumer Club

Contact Information

Ideal Image Website:

Ideal Image Help Center:

Corporate Office Address:

Ideal Image Development Corp.
1 North Dale Mabry Hwy.
Tampa, Florida 33609
United States

Other Info (opening hours):

Client Support Hours (EST):

Monday - Friday: 9:00AM-8:00PM

Saturday - Sunday: 9:00AM-6:00PM

More contact details

Fax:

+1(866) 866-4390

Ideal Image Rating Based on 575 Reviews

Rating details

1.6
more details
Customer service
Product or Service Quality
Price Affordability
Value for money

Rating stats

Rating trend

How Good is Ideal Image's Customer Service?

Stephanie M Yxe
Stephanie M Yxe
Feels Disappointed | Mar 19, 2024

Still waiting for answer

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Karen B Owv
Karen B Owv
Feels Disappointed | May 25, 2023

Rudeness unprofessional technicians made one side of my face droop with a big roll knot at the mouth on the left side Mu lips still look crooked after all this time
i complained several times They denied and was rude one tect told me to hush which was done with an attitude of shut up .
They knew they messed up because they would not take an after photo They said they would make it better with the next syringe of filler but instead made it worse . the first trip was good I looked great
after the mistake i complained but the lack of silliness to make up for the mistakes was met with rudeness and no choice but to do remainder of mone I stuck to the botox because there were no mistakes there
I booked the girl who did my first treatment because she was good but everytime another fork would be replaced .
I am still lopsided after all this time . They don’t have the pictures but I sure do.

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Hindy Sip
Hindy Sip
Feels Satisfied | Jan 24, 2023

Excellent! Very positive and upbeat! Rarely ever a wait time!

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Summary of Ideal Image Customer Service Calls

1.5K TOTAL
CALLS
03:35 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Ideal Image?

Refund Question:

  • “I need a refund for no treatable areas”
  • “Refund”
  • “My refund $964”

Staff Question:

  • “Denial of service after paid consultation”
  • “Services are not available”
  • “I want a service of less value on the remaining balance on my credit card due to an injury off work.”

Payments and Charges Question:

  • “Billing”
  • “Angry about charge”
  • “Charged without making it clear upfront.”

Activation/ Cancellation Question:

  • “Cancellation membership”
  • “I cancel my outo payment because I have to pay my rent first and next week I was gona pay the ideal image and know the $138.24 has Ben take out of my account and I need that money to pay my rent or I will be evicted, so please refund me as soon as po”
  • “Cancel loan”

Request for Information Question:

  • “Appointment”
  • “To request a refund”
  • “Concerns regarding staff and treatment”

Account Question:

  • “Memberships”
  • “Account issues”
  • “My account”

Product/ Service Question:

  • “Unfinished work”
  • “Membership”
  • “Because my app page don't work plus I have appointment with you guys”

Shipping and Delivery Question:

  • “I have not received unsecured creditor form”
  • “Delivery failed!”
  • “Package change”

Return/ Replace Question:

  • Nobody will return my calls
  • “Returning call”
  • “Nobody will return my calls from ideal image”

Cards Question:

  • “Gift card”
  • “Credit card charge”
  • “Change of Card on Automatic Payments”

Employment Question:

  • “Applying for job”
  • “Employment verification”
  • “W2 for previous employee”

Website/ Application Question:

  • “App”

Other Question:

  • “Coolsculpting”
  • “Appt”
  • “To see if Ideal Image is opened”

About

Summary

Ideal Image provides laser hair removal and cosmetic medical services. The company was established in 2011. Ideal Image centers are located in 31 states of the USA, in British Columbia and Canada. Ideal Image provides laser hair removal treatment to full body: arms, legs, chest, bikini and facial zones. Laser hair removal is done by lasers of Candela Laser Corporation. Cosmetic medical services are represented by Botox and Disport injections for crow's feet and frown lines. Injections of Juvederm, Perlane and Restylane are applied for face wrinkles removal and lips plumping. Ideal Image services include Coolsculpting (fat freezing treatment), skin lifting by Ultherapy and tatoo removal with PicoSure laser.

Ideal Image reviews and complaints

Ideal Image is ranked 126 out of 541 in Beauty Salons and Spas category

Area Served

USA, Worldwide, Canada

Payment Methods

VISAMasterCardDiscoverAmerican Express

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