I went in for cool sculpting on my abdominal area. I had the first treatment, which yielded great results.
I looked excitedly toward my second treatment. When I arrived I was examined (yes, AFTER my first treatment) and told that I was NOT a candidate for abdominal treatment because I have an "outie" bellybutton which means a hernia exists and the suction from the machine could cause tearing and more damage to the hernia. I was then told I had to use my second session on a different body part.
The results on that area were quite favorable as well however, I did not experience optimal results on any area as I received half treatment on two areas. I was not offered a refund, additional services, or any form of restitution for THEIR mishap.
This person wrote the review because of poor customer service at Ideal Image. Reviewer claimed that he or she wants Ideal Image to read this review and look into the issue (if any).
If you have a chance, please contact him/ her to briefly discuss his/ her negative experience with the company.