Not resolved
Customer service
Discounts and Special Offers
Price Affordability
Value for money

Consumers beware! I went to Ideal Image to get a price on hair removal after hearing an advertisement on the radio.

Once I talked with the staff she informed me it was buy one get one free special, I said perfect how much? She talked about how they customize the number of treatments and setting based on the client needs, etc.... She placed a HCS paper in front of me circling the payment per month, which was 76.00. I told her I didn't want to finance payments but to pay as I go.

Her comment was "perfect you can do that online". After agreeing to 76.00 per treatment, I received an invoice for $3000.00 with monthly payments at 350.00 not 76.00 I contacted the Best Business Bureau but the company has failed to address this.

Product or Service Mentioned: Ideal Image Face Laser Hair Removal.

Reason of review: Pricing issue.

Monetary Loss: $3500.

Preferred solution: Price reduction.

I liked: Clean environment.

I didn't like: Misrepresentation, Did not deliver what they promised.

  • Hair Removal
  • Hair Free
Company wrote 0 private or public responses to the review from Nov 12.
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